qrca

Industry Focus

That Was Then, This Is Now: How Financial Services Product Research Has Evolved in the Past Quarter Century

March 9, 2024 0

Mike Carlon takes us back in time to show how product development research in financial services has evolved from solution-focused to customer-focused. Today’s clients are using more agile, iterative explorations, conducted with far less money and time. The article details the essential methods and skills qualitative researchers need to be successful in financial services product research. […]

Travelwise

What I Learned from Guided Tours… as a Traveler and as a Researcher

March 9, 2024 0

In this travel reflection, Oana Popa Rengle reevaluates guided tours based on tours she recently took in Sicily and Portugal, drawing parallels between her experiences and qualitative research. Read how the exploration of a unique “spleen sandwich” in Palermo, a visit to a family-owned salt pan in Trapani, and touring Lisbon with locals inspired her approach to qualitative research. […]

color photo headshot of Professor Batja Mesquita in front of a large bookshelf
Luminaries

Professor Batja Mesquita on Culture’s Role in Shaping Emotions and Accounting for Them in Research

March 8, 2024 0

Zoë Billington speaks with Professor Batja Mesquita, a pioneer of cultural psychology, about how culture shapes emotion, and how emotions act as powerful tools in relationships. After reading, you may be compelled to rethink if, when, and how to ask participants the very important question, “how did you feel about that?” …and even add on “and what did you do about that?” and “and how did you respond to how that made you feel?” […]

an image of Sigmund Freud psychanalyzing a female patient
Schools of Thought

How Techniques from Psychoanalysis Can Provide Deeper Insights

March 8, 2024 0

Darren Harvey draws from his psychoanalytic training to explain how leaning into research participants’ defensive behaviors and anxiety can provide valuable material for understanding their world. When one’s true self is seen, validated, and brought into the space, participants can enjoy a more enriching and satisfying experience, and our clients can net deeper and more meaningful insights from consumers. […]

Podcasts

VIEWS Podcasts: Laura Nozicka

December 6, 2023 0

Moderator and healthcare specialist Laura Nozicka joins Mike Carlon for a discussion on how moderators can use podcasting to help grow their business. In this episode, Mike and Laura discuss Laura’s path to marketing research, how she got her moderating business off the ground, and how she’s using podcasting to grow her business as it becomes more mature. […]

Art installation at Civic Space Park in Phoenix Arizona by Artist Janet Echelman
Travelwise

Feeling SmART by Slowing Down

December 6, 2023 0

The life of a qualitative researcher often has us flying in and out to new cities with little regard for the places we visit when conducting research. Nick Wise reminds us that “therapeutic recreation”—like absorbing the public art landscape on our travels—can help us transition from a mind that is always full, to an outlook that is more mindful of what else is out there. […]

Business Matters

Dealing With Big Change? Don’t Just Survive. Thrive!

December 6, 2023 0

Qualitative moderator Kelley Styring offers a provocative look at people who have navigated and overcome significant emotional and physical challenges in their lives and emerged to thrive. Through engaging stories, Styring shares five behavioral and attitudinal operational principles that qualitative researchers can apply to our own lives. […]