Empathy Archives

Between Us: How Cultures Create Emotions by Batja Mesquita, W.W. Norton, 2022

June 14, 2023 1

Susan Fader reviews Between Us, a book from Batja Mesquita (a pioneer of cultural psychology), which dissects the way culture shapes our emotional world. Using MINE and OURS models of emotion, the author effectively challenges the belief that emotional cues, socially accepted reactions, and empathy are universal across societies. A must-read for researchers seeking to understand the cultural perspectives surrounding our work. […]

Modernizing Healthcare: The Role of Research in Building a Healthier Industry

March 22, 2023 0

Sandra Ferris and Meagan Hafner of Gongos—part of InSites Consulting describe how health insurers are responding to accelerating consumerism in healthcare, what types of research studies are in high demand, and what skills qualitative researchers must have to be successful in this industry. […]

The Fire Starter: Igniting Innovation with Empathy by April Bell, New Degree Press, 2022

September 6, 2022 0

Mike Carlon reviews April Bell’s book, The Fire Starter: Igniting Innovation with Empathy. Carlon and Bell both work as qualitative researchers, and Carlon outlines why Bell strongly builds and then outlines why and how empathy should be the cornerstone for innovation. […]

The Extended Mind: The Power of Thinking Outside the Brain by Annie Murphy Paul, Houghton Mifflin Harcourt, 2021

September 6, 2022 0

Qualitative Researcher and book reviewer Oana Rengle shares why she believes The Extended Mind: The Power of Thinking Outside the Brain by Annie Murphy Paul is the best nonfiction book she has read in years. […]

Level-Up the Conversation with Rapport-Building 201

July 11, 2022 0

The post-COVID world continues to evolve. Raising the comfort level, building an authentic connection, and creating a community with our participants have never been more important. Especially when working with diverse participants, we need to make sure their voices are also heard equally. […]

The Humanity at the Edge of War: What does the humanitarian response to the Ukrainian refugee crisis teach us about empathy?

July 11, 2022 0

The Russian invasion of Ukraine in spring 2022 has created an unprecedented humanitarian crisis. This article shares the stories of market researchers involved in relief efforts, while also discussing a disaster response model and empathy theories to explore how these events contribute to our understanding of empathy. […]

Empathy

Between Us: How Cultures Create Emotions by Batja Mesquita, W.W. Norton, 2022

Modernizing Healthcare: The Role of Research in Building a Healthier Industry

The Fire Starter: Igniting Innovation with Empathy by April Bell, New Degree Press, 2022

The Extended Mind: The Power of Thinking Outside the Brain by Annie Murphy Paul, Houghton Mifflin Harcourt, 2021

Level-Up the Conversation with Rapport-Building 201

The Humanity at the Edge of War: What does the humanitarian response to the Ukrainian refugee crisis teach us about empathy?

Tell Me More about That: Solving the Empathy Crisis One Conversation at a Time by Rob Volpe, Page Two Books, 2022

How to Up-Level Your Qual Using Three Key Coaching Concepts

Dear Emeritus: Handling Unconscious Bias