Naomi Henderson is the CEO of RIVA, based in Rockville, MD, where she directs policy and procedures for two divisions: Research and Training. Naomi co-founded the RIVA Training Institute in 1981 where she currently serves as a Master Trainer, writing curriculum for public and custom courses and training researchers in the art and science of rigorous qualitative research techniques.
Naomi has led over 6,000 focus groups and interviewed more than 60,000 individuals in her career since 1964. She is a nationally recognized Master Moderator.
A licensed practitioner of NeuroLinguistic Programming, Henderson is also a certified Master Coach, and has earned certificates of completion from Synectics and the Creative Problem Solving Institute. She holds both an M Ed. and a BA from American University in Washington D.C. Naomi has been a lecturer and/or adjunct professor at Georgetown University, George Washington University, The University of Maryland, and Hood College.
Henderson is interviewed here by QRCA Views Global Features Editor Pat Sabena on Naomi’s “legacy” in this third edition of her book, Secrets of a Master Moderator.